Introducing Design Tools

Music Box

What is a design tool?

Our Experience Labs team has worked on more than 20 digital health projects in the past three years, covering subjects such as diabetes, back pain, counselling and Internet safety.

The Labs were developed by InDI and are a central element in the Digital Health & Care Institute (DHI), a Scottish Innovation Centre funded by the Scottish Funding Council, in partnership with Scottish Enterprise and Highlands and Islands Enterprise.

Because each topic and group of participants is different, the design researchers create special tools to use in each workshop. These are designed to engage participants and encourage them to share their own experiences.

In a series of blogs, called Tool Stories, members of the Experience Labs team reflect on some of these bespoke tools and why they were so effective.

Blank swallow cards CrossReach

Image credit: Hannah Laycock

But what is a tool?
We asked our design researchers and for this, the first blog, we bring you their definitions. Let us know what you think about the term.

“A tool is something that gives form to thought…we’re trying to capture experiences and asking people to share their stories… The tools help people to visualise that experience because perhaps they can’t do it in a conversation.
Leigh-Anne Hepburn

“A tool is anything that is populated with experiences or thoughts in a session. It moves the conversation beyond a chat, and makes the structure and shape of the process tangible.”
Jeroen Blom

“A tool is something that facilitates engagement and helps people either to think about new ideas or express and share their experiences and ideas. It is anything that helps to articulate and makes tangible the different thoughts and experiences that people bring to the labs.”
Sneha Raman

“A tool is anything we use, whether it be software, hardware, a piece of paper, that facilitates discussion, can be used to record discussion or can be used to provoke some reaction and then discussion.”
Dr Jay Bradley

Until the next blog, you can read more about a different approach to tools on the Leapfrog page and by searching our blogs.

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This post was written by InDI

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